Degraded service on usage and analytics admin API endpoints

Incident Report for Claude

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2026 - 13:20 UTC

Identified

Root cause identified. Fixes have been merged and are progressing through our deployment pipeline. Intermittent 503 errors on usage and analytics admin API endpoints may continue until the rollout completes. We will update once the fix is live in production.

Posted Apr 14, 2026 - 11:47 UTC

Investigating

We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible.

Posted Apr 14, 2026 - 09:24 UTC

This incident affects: claude.ai, platform.claude.com (formerly console.anthropic.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork, and Claude for Government.