Elevated errors for some free Claude.ai users

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Aug 19, 2024 - 20:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2024 - 19:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2024 - 17:28 UTC

Investigating

We are currently investigating this issue.
Posted Aug 19, 2024 - 14:50 UTC
This incident affected: claude.ai.