High error rates affecting inference

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Aug 06, 2024 - 03:51 UTC

Investigating

We experienced elevated error rates across claude.ai, console.anthropic.com, and api.anthropic.com due to a temporary backend service outage. This lasted from 8:27 PST through to 8:36 PST. Service has now been fully restored.
Posted Aug 06, 2024 - 03:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2024 - 03:41 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 06, 2024 - 03:35 UTC

Investigating

We are currently investigating this issue.
Posted Aug 06, 2024 - 03:28 UTC
This incident affected: claude.ai, Claude Console (platform.claude.com), and Claude API (api.anthropic.com).
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