Claude Cowork not starting for some users

Incident Report for Claude

Resolved

This incident has been resolved in the v1.3109.0 release of Claude Desktop. Please "Check for Updates".
Posted Apr 16, 2026 - 21:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 16, 2026 - 20:47 UTC

Investigating

We are currently investigating this issue on the v1.3036.0 release of Claude Desktop
Posted Apr 16, 2026 - 19:24 UTC
This incident affected: Claude Cowork.