Elevated errors on claude.ai

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 15:20 UTC

Update

A fix has been implemented and we are monitoring the recovery.
Posted Nov 18, 2025 - 14:58 UTC

Update

We can confirm that this incident is due to a third-party vendor. We are currently in contact with them and we are working together to resolve the issue.
Posted Nov 18, 2025 - 14:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 12:20 UTC

Investigating

We are currently investigating an issue with claude.ai.
Posted Nov 18, 2025 - 12:03 UTC
This incident affected: claude.ai.
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