Elevated error rates on a subset of models

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Jan 25, 2024 - 06:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2024 - 05:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 25, 2024 - 05:03 UTC

Update

Affected models:
claude-instant-1.2
claude-1.3
claude-2.0
claude-2.1
Posted Jan 25, 2024 - 05:02 UTC

Investigating

We are currently investigating this issue.
Posted Jan 25, 2024 - 05:00 UTC
This incident affected: claude.ai, Claude Console (platform.claude.com), and Claude API (api.anthropic.com).