Degraded performance on the Claude API and platform.claude.com

Incident Report for Claude

Investigating

We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

Posted Oct 01, 2026 - 16:20 UTC

This incident affects: Claude Console (platform.claude.com) and Claude API (api.anthropic.com).