Elevated errors for requests with images

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Aug 15, 2024 - 21:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 15, 2024 - 21:17 UTC

Investigating

We are currently investigating an issue resulting in elevated error rates for requests involving images.
Posted Aug 15, 2024 - 21:13 UTC
This incident affected: claude.ai, Claude Console (platform.claude.com), and Claude API (api.anthropic.com).