This incident has been resolved. Impact: Feb 26 ~02:00 to Feb 27 06:20 UTC. Usage report API endpoints and analytics dashboards experienced errors and missing data due to an internal data service issue. All endpoints have been restored and historical data is now displaying correctly. We apologize for any inconvenience caused.
Posted Feb 27, 2026 - 14:23 UTC
Monitoring
Usage reporting has been restored across products, but is not returning data for usage that occurred after 2026-02-25 at around 18:40 UTC.
The team is able restore this data and is currently working on a fix
Posted Feb 27, 2026 - 03:04 UTC
Update
We are responding to an outage in usage reporting across products and APIs.
The issue has been identified and the team is working on a fix
Posted Feb 26, 2026 - 22:10 UTC
Update
A fix has been deployed for the /v1/organizations/usage_report/messages admin API endpoint.
The team is still working on fixes for other endpoints and services
Posted Feb 26, 2026 - 18:52 UTC
Update
We are responding to an outage in usage reporting across products and APIs.
The issue has been identified and the team is working on a fix
Posted Feb 26, 2026 - 17:24 UTC
Identified
We are responding to an outage in usage reporting via the Console and the admin API's /v1/organizations/usage_report endpoints.
The issue has been identified and the team is working on a fix
Posted Feb 26, 2026 - 15:56 UTC
This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), and Claude API (api.anthropic.com).