Elevated errors on Console billing UI

Incident Report for Claude

Resolved

This incident has been resolved.

Posted Jun 21, 2024 - 05:08 UTC

Identified

The issue has been identified and we're working on a fix. Credits purchased at this time may not be available until the issue is resolved. We're sorry for the disruption, and will provide additional updates as soon as possible.

Posted Jun 21, 2024 - 03:33 UTC

Investigating

We're aware of an issue affecting some parts of the console.anthropic.com billing experience, preventing users from seeing available credits and in some cases, preventing new credit purchases. We are working to resolve this issue and will have an update as soon as possible.

Posted Jun 20, 2024 - 23:47 UTC

This incident affected: Claude Console (platform.claude.com).