Delays delivering emails

Incident Report for Claude

Resolved

As of 5pm Pacific, all new emails should be delivered as expected. Login attempts can now be retried.

Posted May 15, 2024 - 00:27 UTC

Monitoring

We are aware that some of our emails are being significantly delayed, affecting users ability to login. We have resolved the issue and are monitoring as deliverability returns to normal rates.

Posted May 14, 2024 - 22:37 UTC

This incident affected: claude.ai and Claude Console (platform.claude.com).