Service disruption on Claude services

Incident Report for Claude

Resolved

This incident has been resolved.

Posted Jul 21, 2026 - 18:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2026 - 17:51 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 21, 2026 - 17:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 21, 2026 - 17:46 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 21, 2026 - 17:41 UTC

Identified

We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design

Posted Jul 21, 2026 - 17:40 UTC

This incident affected: Claude Code and Claude Cowork.