Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Incident Report for Claude

Resolved

This issue has been resolved.

Posted Sep 01, 2026 - 18:07 UTC

Monitoring

We are seeing success rates recover across affected services. Core inference and the API are not impacted.

Posted Sep 01, 2026 - 17:52 UTC

Investigating

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

Posted Sep 01, 2026 - 17:05 UTC

This incident affected: claude.ai and Claude Console (platform.claude.com).