The mitigation appears to have been successful. Regular service is restored.
Posted Oct 12, 2023 - 03:01 UTC
Update
Our third mitigation is nearing completion. We will have an update in 45 minutes.
Posted Oct 12, 2023 - 02:45 UTC
Update
Our third mitigation continues. We will have an update in 45 minutes.
Posted Oct 12, 2023 - 01:58 UTC
Update
We are continuing with our third mitigation. We will have an update in 45 minutes.
Posted Oct 12, 2023 - 01:04 UTC
Update
Our third mitigation continues. We will have an update in 45 minutes.
Posted Oct 12, 2023 - 00:19 UTC
Update
We are attempting a third mitigation and will update again in 45 minutes.
Posted Oct 11, 2023 - 23:23 UTC
Update
We are continuing to investigate and will update again in 45 minutes.
Posted Oct 11, 2023 - 22:38 UTC
Update
We are continuing our investigation and will update again in 45 minutes.
Posted Oct 11, 2023 - 21:53 UTC
Update
We will continue our investigation and update again in 45 minutes.
Posted Oct 11, 2023 - 21:09 UTC
Update
We are continuing our investigation as our mitigation attempt did not seem to improve the situation.
Posted Oct 11, 2023 - 20:48 UTC
Update
We are continuing our second mitigation attempt and will update in 20 minutes.
Posted Oct 11, 2023 - 20:24 UTC
Update
We are attempting a different mitigation and will update within 20 minutes.
Posted Oct 11, 2023 - 20:02 UTC
Update
Our mitigation did not fix the issue and we are continuing our investigation.
Posted Oct 11, 2023 - 19:45 UTC
Update
We are deploying a mitigation and will post updates within the next 20 minute.
Posted Oct 11, 2023 - 19:23 UTC
Update
We are continuing to investigate the issue. Every 10 minutes we see errors for 5-10% of requests. We are looking into workarounds while we work on figuring out the underlying issues.
Posted Oct 11, 2023 - 18:58 UTC
Update
We are transient error rate spikes at 10 minute intervals and are continuing to investigate.
Posted Oct 11, 2023 - 18:28 UTC
Investigating
We are currently investigating this issue.
Posted Oct 11, 2023 - 18:09 UTC
This incident affected: claude.ai, Claude Console (platform.claude.com), and Claude API (api.anthropic.com).