Cannot create new conversations on Claude.ai

Incident Report for Claude

Resolved

This incident has been resolved.
Posted Dec 16, 2025 - 16:43 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 16, 2025 - 16:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2025 - 16:36 UTC

Investigating

We are currently investigating this issue.
Posted Dec 16, 2025 - 16:23 UTC
This incident affected: claude.ai.